The Online Community and Social Media Compensation survey was initiated in July of 2009. The intention of the study was to get a broad look at online community compensation, as well as insight in to team structures.
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The Online Communities: Metrics and Reporting research study was initiated in late July 2009, and ran until the second week of August 2009. The intention of the study was to get a broad look at what online community metrics organizations are tracking, how organizations determine and report on the ongoing value of their online community initiatives, and the reporting and metrics tools that help companies in their efforts.
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The Online Community Social Media Ecosystems research study was conducted in March and April of 2009. The study was created to provide insight about how organizations leverage external online community social media sites to support their organizational goals.
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The book of proceedings from the Online Community Unconference on June 10, 2009.

The Online Community Platform and Services Satisfaction research study was initiated in January of 2009. The study was created to provide insight about user attitudes towards their platform and service vendors, particularly around satisfaction. Further, we wanted to explore the unmet needs in the online community platform and services market.
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