Jobs List

Platform Developer Online Community Manager at Facebook

Description

Platform Developer Online Community Manager

Facebook is looking for a proactive, passionate Online Community Manager for our Facebook Platform developer community. If you are excited about helping Facebook communicate with and listen to developers, and educate everyone on the great opportunities offered by Facebook Platform, please apply.

Responsibilities:

• Shepherd inbound and outbound communication on policy, business, and technical matters in the Developer Forum, in a rigorous, consistent, articulate, timely fashion -- coordinating with marketing, technical support, product planning, and other departments as needed
• Evangelize Facebook at Developer Garages and other public events
• Be the voice of developers in internal discussions with the product team and others in Facebook
• Champion product suggestions, policy issues, and bug fixes by escalating internally for fast resolution
• Proactively update Platform RSS status feed with critical information for developers
• Ensure the multiple channels of communication with developers are reconciled and consistent
• Own internal reporting of activities on the Developer Forum

Requirements:
• Undergraduate degree, preferably in Computer Science or related field
• 2+ years experience in communications with developers (online forums preferred)
• Known in Internet community as knowledgeable guru (preferred)
• Passionate about Facebook Platform
• Ability to react to online discussions with grace, good judgment, clarity, and speed
• Motivated to educate and share knowledge

Details

Location: Palo Alto, California United States

Type: Full Time

Posted: 19 Sep 2008

Contact Information

Email: yvonne@facebook.com