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Jobs List
Community Coordinator at eHarmony
Description
The Web Community Coordinator will:
* Assist with the primary functions of the ProjectWedding.com (http://www.projectwedding.com) community as well as identify, recruit, train, schedule and coordinate volunteers for the Community Leader Program.
* Moderate and facilitate online discussions across multiple discussion boards on ProjectWedding.com and serve as a liaison between community users, community leaders and the company as needed.
* Welcome new users on the discussion boards via posts, private messages and/or toasts and will update and create new featured biographies as well as answer user questions.
* Review all user content, deleting or locking posts and threads, removing inappropriate content and educating and banning users on the discussion boards as needed.
* Interact with and communicate with ProjectWedding.com vendors regarding reviews and rules and escalate questions as they arise.
* Republish and feature user content as appropriate and aid in integrating editorial content in the community space.
* Create, move, remove and maintain discussion boards and topics and threads as needed to ensure steady community growth and retention of users.
* Monitor and collect user feedback to present to the ProjectWedding.com team to make changes and improvements to the site as well as recommend new user and moderation tool functions and eatures.
* Be comfortable with web communication tools and technologies, discussion boards, email and social networking tools.
* Generate and provide reports and feedback to the company on a regular basis and update the community guidelines and FAQ's as needed.
* Perform other community and editorial functions as needed.
QUALIFICATIONS:
* Knowledge of the online community environment, especially weddings
\Familiarity with online social networks and tools
* 3 to 5 years previous experience in online community
* 2 to 3 years volunteer coordination experience
* Forum moderation and online communication experience required
* Excellent overall written and verbal communication skills
* Highly organized and detail-oriented
* Online editorial experience helpful
* Web content publishing experience helpful
* Ability to effectively multi-task
* Knowledge of ProjectWedding.com
* Proficient in use of web communication tools such as message boards, instant messenger rograms, chat programs, etc.
* Strong MS-Office application skills, especially Word, Excel and Power Point
THIS IS A PART-TIME, IN-HOUSE POSITION FOR OUR PASADENA, CA OFFICE.
Interested candidates should apply online at: http://jobs-eharmony.icims.com/jobs/1185/job
Details
Location: Pasadena, California United States
Type: Part Time
Posted: 15 Oct 2008
Contact Information
Name: Anna
Email: ALapuz@eHarmony.com
Phone: 626-795-4814 ext. 1171
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