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Jobs List
Product Manager, Community at Mr. Youth
Description
A stealth startup within Mr. Youth, Mashable’s Social Media Agency of the Year, is looking for a rising star to join this tech startup at the ground level. Based out of the Chelsea Market Mr Youth offices in New York, the Product Manager, Community will join a small team responsible for developing a ground breaking new company within the agency.
Mr Youth already has a history of developing successful tech companies (RepNation) and a star studded client roster, award winning case studies, a history of delivering measurable ROI for clients and a proprietary best in class technology platform.
The Product Manager, Community will play a key role in the launch of the new company and supporting a new online community . He/She will enjoy working in a fun, fast paced, entrepreneurial environment and thrive being around creativity and excitement. He/She will combine product thinking and community management with a desire to learn and grow quickly within an organization.
Key Responsibilities include:
• Analyze user and client metrics to recommend product improvements
• Write detailed use cases, create wire frames and define product requirements
• Provide quality assurance support for new and existing product features
• Serve as the initial point of contact for inbound requests
• Creatively and proactively assist members in using product
• Identify & analyze issues and trends in user requests & product performance
• Manage programs to gather qualitative feedback from users
• Analyze qualitative user data for recommending product improvements
• Transfer info to appropriate departments so that they can respond accordingly.
• Oversee online efforts for user recruitment programs
• Copy writing for product marketing
• Create and update weekly and monthly reports
Key Qualifications include:
• 2+ years experience in product, marketing or community management
• Proven ability to influence cross-functional teams without formal authority
• Strong passion for and understanding of social media marketing
• Experience conducting qualitative and quantitative research
• Demonstrated record of excellent writing skills (technical and marketing)
• Background in moderating forum discussions
• Creative self starter that loves to help people
• Ability to conduct A/B testing is desirable
• Light HTML/CSS skills are helpful
• Tactical thinker who can take initiative to solve problems
• Personable and works well in a collaborative environment
• Bachelor's degree in related field
• Technical background desirable
• Life long learner with a sense of humor
About Mr Youth: New York-based Mr Youth is a social marketing agency that was founded in 2002 as the antidote to traditional media burnout. Since then, Mr Youth has worked with some of the world's leading brands to help them connect with the rapidly evolving and highly elusive consumer. Mr Youth develops strategies and campaigns centered around the modern media mix of word-of-mouth, social interactive and experiential marketing, with a strong focus on creating integrated campaigns that fully engage the audience.
Mr Youth's RepNation, a word of mouth network of 125,000+ savvy consumers, provides marketers a direct channel to conceive ideas, market with, and gain insights from their own consumers. In just six years, Mr Youth has become an award-winning agency and a recent addition to the prestigious Inc 500 list of the nation's fastest-growing private companies. Clients include: Microsoft, Pepsi, T-Mobile, and Nike. For more information, visit www.mryouth.com
Details
Location: New York, New York United States
Type: Full Time
Posted: 5 Feb 2010
Contact Information
Name: Matthew Purdon
Email: matthewp@mryouth.com
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